Business360
Service Details

AI Agent Development

Custom AI Agents to Automate Customer Support, Sales, and Chats

Transform operations with smart autonomous systems. We design, deploy, and maintain custom AI agents for customer support, sales qualification, WhatsApp automation, internal knowledge access, voice platforms, and CRM system updates.

AI Agent Development

Core Service Offerings

Support AI Agents

Automate up to 80% of customer support queries with agents trained on your documentation. Feed custom documentation logs, FAQ policies, and configure RAG systems to resolve customer queries instantly.

Sales & Qualification Agents

Engage web visitors, qualify prospective leads, and schedule direct sales meetings. Pre-qualify visitors by analyzing budget, needs, and timeline, then directly schedule sales calls via calendar APIs.

WhatsApp AI Automation

Deploy intelligent chat systems directly on official WhatsApp Business channels. Configure official Twilio or Meta WhatsApp APIs to send automated notifications and resolve client queries 24/7.

Knowledge Base AI Agents

Provide teams with immediate answers from company policies and documentation. Give staff immediate access to internal policies, corporate codes, and training files using text search queries.

Voice AI Integration

Connect voice agents to handle booking confirmations and simple customer queries. Set up natural voice bots to manage inbound phone questions, booking slots, and basic phone call inquiries.

CRM & Workflow AI Agents

Trigger database updates, compile meeting notes, and email follow-ups automatically. Trigger automatic lead actions, compile meeting notes, and email follow-up documents directly from calls.

Multi-Lingual Voice Agents

Deploy voice AI calling solutions handling bookings and cold-pitch answers in various languages. Reach international clients with voice agents capable of understanding and replying in regional and global languages.

Analytics & Conversation Logs

Track agent chats, audit response quality logs, and compile recurring usage charts. Monitor interaction histories, extract common questions, and clean data queries to improve response accuracy.

Development & Delivery Process

Our Development & Delivery Steps

Step 1: Agent Goal Definition

Define the agent's specific roles, target channels, and database access needs.

Step 2: Knowledge Integration

Upload company documents, support policies, product guides, and FAQs.

Step 3: Workflow & API Design

Build system prompts, configure tools (e.g., calendar links), and set up APIs.

Step 4: Testing & Quality Control

Simulate user conversations, verify system constraints, and check API safety.

Step 5: Production Go-Live

Deploy agents to Web, WhatsApp, or Slack, and set up analytics dashboards.

Direct Value Highlights

  • 24/7/365 Instant ResponsesNo waiting times for customer support - respond instantly day and night.
  • Seamless Human HandoversConfigure rules to transfer complex queries to human support staff.
  • Continuous Agent LearningConversational analytics highlight where agents need additional instruction.
  • Enterprise Privacy & SecurityAgent databases are fully sandboxed and follow strict company access policies.

Service Frequently Asked Questions

We train the agent using your website pages, manuals, PDFs, and support logs, configuring it to only answer using this documentation.
Yes, we build tool integrations so the agent can check calendar availability, book meetings, and update CRM entries directly.
We deploy custom agents to Web Chat, WhatsApp, Slack, Telegram, Messenger, and voice telephony systems.

Get Started with AI Agent Development

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